Frequently asked questions

What is a Packaged Bank Account? How to tell if I’ve got a Packaged Bank Account Have I been mis-sold a Packaged Bank Account? Am I eligible to claim? How long does it take to claim for Packaged Bank Accounts How much will it cost me to claim on Packaged Bank Account? How much can I reclaim for a Packaged Bank Account? Will claiming affect my relationship with the bank? What will The Payment Professor do? Can I claim for a mis-sold Packaged Bank Account I no longer have? Can I make the claim myself? How does the The Payment Professor reclaim process work?